In any situation where you are a leader, ask yourself:
• Have I set forth a vision?
• Are expectations clear?
• Do I meet people's needs?
• Do people have the resources needed to do their jobs?
• Do I speak honestly and listen carefully?
• Are behavioral boundaries clearly set?
If you have not done ALL of these things, you cannot blame people for poor performance.
Adapted from Adults at Work, by William Frank Diedrich,
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